We offer free shipping within Denmark, Norway, Sweden, and the EU. For delivery outside of the EU (including Norway and Switzerland), a shipping fee will be displayed before completing your order.
Orders placed Monday - Friday by 12:00 will be shipped from our warehouse the same working day. Orders placed after 12:00, on the weekend, or on bank holidays, will be shipped the next business day. Average delivery time is 1-3 working days within Denmark and Europe. The estimated delivery time for the rest of the world is 5-7 working days.
Once your order is sent from our warehouse, you will receive an email containing tracking information for the selected carrier. Please follow the tracking number for the most recent updated status.
We offer worldwide shipping services from various providers based on your location. After entering your shipping address, you will see which providers are available in your area.
Please note: We are currently not shipping to the UK.
Once your order is dispatched, you will be notified via the email address that you provided during checkout. This notification will include tracking information for the shipping provider that you selected.
Each shipping provider has their own terms & conditions which may affect delivery times. Roccamore ApS is not responsible for delivery delays due to wrong shipping information being provided. Address changes are not accepted once your order has been received by our warehouse.
Taxes & Duties
All delivery costs are paid by the customer in all countries outside of Denmark, Norway, Sweden, and the EU.
When applicable, it is the customer's responsibility to pay any related fees, including taxes, and/or duties in the country of import.
Roccamore ApS is not responsible for shipping delays caused by outstanding import taxes.
Packages are sent without insurance and Roccamore ApS cannot be held accountable for any lost packages.
For packages lost in transit, please write to email@example.com. If you have not received a package which appears to have been delivered, please proceed with the claims process directly with the appropriate shipping provider.